Cards Authoriser Job in Maybank

Maybank is looking for a Cards Authoriser to join our team. If you have experience in banking and card transactions, this role is perfect for you! You will handle credit and debit card authorisations, ensuring smooth and secure transactions for customers.

Responsibilities:

• Authorise credit and debit card transactions.
• Monitor and review transactions for fraud detection.
• Ensure all transactions follow bank policies and limits.
• Handle customer requests for card approvals.
• Work with internal teams to resolve transaction issues.
• Assist in managing declined or blocked transactions.
• Keep accurate records of authorisations and approvals.
• Support daily operations in the card processing unit.
• Follow security guidelines to prevent fraud.
• Provide excellent customer service to cardholders.

Skills Required:

• Good knowledge of banking and card operations.
• Strong attention to detail and accuracy.
• Ability to analyse and detect fraudulent transactions.
• Good communication and problem-solving skills.
• Ability to work under pressure and handle high transaction volumes.
• Proficiency in Microsoft Office (Excel, Word).

Qualifications:

• Diploma or degree in Banking, Finance, or a related field.
• Knowledge of credit and debit card processing.
• Certification in fraud prevention is a plus.

Experience:

• 1-3 years of experience in banking or card authorisation.
• Experience in fraud detection and risk management is preferred.

If you are ready to take on this role, apply now and join Maybank! 🚀