Town Customer Service Associate Job in Talentvis Singapore Pte Ltd

Are you passionate about helping people and providing excellent service? Talentvis Singapore Pte Ltd is looking for a friendly and enthusiastic Customer Service Associate. In this role, you will assist customers, solve problems, and ensure they have a great experience. If you enjoy interacting with people, this job is perfect for you!

Responsibilities:

• Welcome and assist customers with their inquiries.
• Handle customer requests and provide quick, helpful solutions.
• Answer phone calls, emails, and messages professionally.
• Ensure customer satisfaction by resolving complaints.
• Keep records of customer interactions and feedback.
• Provide product and service information clearly to customers.
• Work with other teams to improve the customer experience.
• Ensure the workspace is organized and presentable.
• Follow company policies and procedures.
• Support team leaders with additional tasks as needed.

Skills:

• Strong communication and listening skills.
• Friendly and positive attitude.
• Ability to handle complaints calmly and professionally.
• Basic computer skills, including Microsoft Office.
• Good time management and organizational skills.
• Problem-solving skills to find quick and effective solutions.

Qualifications:

• Minimum GCE ‘O’ Level or equivalent.
• Training in customer service is an added advantage.

Experience:

• At least 1 year of customer service experience is preferred.
• Fresh graduates with a passion for customer care are welcome to apply.

If you enjoy helping others and want to be part of a dynamic team, we’d love to hear from you! Apply now to join Talentvis Singapore Pte Ltd as a Customer Service Associate.